The Rendezvous Grand Hotel Auckland is located in the heart of Auckland's central business area and is easily accessible via an underground tunnel from the Aotea Centre, Civic, Auckland Town Hall and Aotea Square. Rendezvous Grand Hotel offers you a superior experience through excellent service and attention to detail. In the hotel there are 452 elegant rooms and suites with different features. This hotel has been recognized for its excellence in hospitality by consistently earning outstanding reviews from travelers on websites such as TripAdvisor. The hotel has excellent facilities for guests' stay. Guests can also swim in the hotel's heated indoor pool or savor a delicious teppanyaki meal at Katsura Japanese Restaurant or dine at the Atrium Lounge or Straits Café. If guests wish to host an event, they can make use of Rendezvous Grand Hotel's versatile conference facilities. which includes 15 modern meeting rooms and an event management team to ensure guests' event is a success. It could be a business meeting for 4 people or a cocktail party for 1,000 guests (Rendezvous Hotels). Mostly business people come to stay in the hotel because the hotel offers different types of services to customers such as meeting rooms, printer, internet and conference rooms. But during the summer holidays, domestic tourists also come to enjoy the hotel's services, because the hotel offers a good discount.Organizational structure for the food and beverage department of Rendezvous Hotel.Food and beverage directorThe food and beverage director is responsible for implementing and setting food and beverage policies. The manager is also responsible for profit margins. The manager organizes regular meetings with the managers of...... middle of paper ...... the shelf is cleaned and sanitized before preparing any meal or food. If there is waste on the shelf, dispose of it quickly. Use chemicals carefully and store them in a safe place once used by staff. Waiter uniforms should be clean. Conclusion Rendezvous Grand Hotel is very famous in Auckland. New Zealand is a tourist country. So the future plan of this hotel is to attract more tourists to the hotel with different types of services. The hotel takes care of all tourists with their different types of services. The hotel has created a good management team for the future to provide good service. This hotel has another branch in Christchurch. The hotel management also focuses on that property to make it one of the best hotels in Christchurch. The hotel aims to provide good and better service to customers. They are trying to create a safer environment in the hotel.