Topic > Service Delivery System for Kapsean Company

Kapsean Company has been offering training services in human resource management since its establishment as a company in London. This company plans to venture into new markets, beyond the borders of London, in the service training sector in the town of Poole, in the South West of England. Poole is a tourist town attracting visitors from all over the world who come to see its large natural harbours, its historic arts center with lighthouse and its stunning blue flag beaches. This city's port is among the busiest in the English country with cross-Channel freight and passenger ferry services, making it a hub for a large number of employees. Most of these employees work in the service sector which represents 78% of the workforce in this region. This large presence of employees cannot thrive if excellent human resource management strategies are not put in place. This article develops a service delivery system to promote Kapsean's human resource management training services in this city.Keywords: training, channels, marketingService Delivery System for Kapsean CompanyKapsean Company offers management training services of human resources since its foundation in London. Expansion plans have seen the company venture into new markets in the south west of England, and in particular the tourist town of Poole. The distribution system adopted by this company involves the use of effective and well-organized distribution channels. This article develops a distribution system for the Kapsean Company. Overview of Distribution Channels Channel Levels A distribution channel is a path through which goods or services flow in a certain direction from the supply or distributor to the...... middle of the paper..... .its costs drastically. In conclusion, the growth of Kapsean HR training service in Poole city is highly dependent on the distribution strategies that will be used to avail it to the end consumers. The market has a great need for the training services it offers and effective distribution strategies involving indirect and selective distribution will determine the extent of its influence on the market. Works Cited Bose, C. (2010). Principles and practices of modern marketing. New Delhi: PHI Learning Private Ltd. Jain, A. (2010). Marketing principles. New Delhi: VK (India) Enterprises. Longenecker, J. G. (2009). Small business management: Launching and growing new business ventures (4th ed.). Toronto, ON: Nelson Education Ltd. Verma, J. (2007). Services marketing: texts and cases. New Delhi: Dorling Kindersley (India) Pvt Ltd.