Celeste Headlee impressed her audience and made them laugh by starting her speech with questions about their experiences with unfriendly people. This leaves not only a fun and approachable impression, but also shows that he knows his audience. (Unit 2 slide) She made an effort to connect with the audience by understanding their queries through the questions she asked and then tried to send them a message. (Unit 2 Slide) Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an Original Essay In his rhetorical speech, the most frequent word I noticed is “listening.” It appeared a few times, when explaining the current situation, that we have lost the ability to converse with others. This attracts the audience, because the skill of speaking and listening to each other concerns everyone and this skill is neglected in society. When Celeste Headlee pointed out this fact, the statement “We don't listen to each other” struck the hearts of the audience and remained imprinted in their minds, which uses the technique of Pathos. (Unit 2 slide) The use of examples about children shows his genuine concern for everyone and for the whole society, because he made everyone understand that the problem is about the future. She took care of her audience by showing her awareness and took full control of the speech by getting the audience to think about the ideas she would present. (Unit 2 Slide) When she got to the tips portion, she clearly identified the action, listed it as a bullet point, and provided examples and explanations for each point. By following this structure, the audience was able to grasp the essential part right from the beginning and make the explanations more convincing. The highly summarized list and concise interpretation demonstrate that she is very knowledgeable. Furthermore, the reference to the famous therapist M. Scott Peck established the credibility of her speech and also proves that she was fully prepared, enthusiastic and trustworthy. All the questions he asked the audience were answered directly in the following speech. The question sometimes directly underlined the purpose that logos are, for example "Why don't we listen to each other?". Throughout the entire humorous speech, Celeste Headlee was able to provide open communication by successfully building connections, gaining knowledge of the audience, and doing in-depth research. Works CitedHeadlee, C. (2015, March). 10 ways to have a better conversation. [Video]. TED talks. Retrieved from https://www.ted.com/talks/celeste_headlee_10_ways_to_have_a_better_conversationPeck, M. S. (1978). The Road Less Traveled: A New Psychology of Love, Traditional Values, and Spiritual Growth. Simon & Schuster. Rapp, C. (2018). Effective communication skills for the workplace. Bridgepoint Education.Scott, R.L., & Myers, S.A. (2006). The effectiveness of motivational interviewing interventions for behavior change. Annual Review of Nursing Research, 24, 211-230. Soltani, F., & Hashemzadeh, A. (2018). The impact of communication skills training on employee job performance. International Journal of Management and Humanities, 2(6), 42-48.Steil, J. M., Weltman, D., & Engelberg, E. (2013). The power of rhetoric: The importance of effective communication skills in public health practice. Annual Review of Public Health, 34, 155-167. Tannen, D. (1990). You just don't understand: women and men in conversation. HarperCollins.Tourish, D., & Hargie, O. (2009). Communication audit: Building world-class communication systems. Routledge.Weger Jr, H., Castle Bell, G., Minei, E. M., & Robinson, M. C. (2014). The relative effectiveness of active listening in initial interactions..