In a recent patient review study, one patient responded: “Do doctors here communicate with each other? It would be much better for patients if they worked together as a team.” This statement applies to every healthcare worker in this hospital. Employees' actions do not go unnoticed by patients. It is essential that doctors have a general understanding of radiological procedures in order to treat patients appropriately. Mandatory training for medical assistants in understanding radiological tests will improve communication between medical assistants and technicians, clarify communication between medical assistants and patients, and eliminate unnecessary radiation exposure by ordering radiological tests appropriately. Communication between technicians and healthcare assistants needs to improve. The constant struggle to understand what the other wants is tiring and redundant. Understanding radiology procedures and protocol is critical. Patients deserve exceptional quality care and a sense of safety within this hospital organization. It is critical to take patient safety into consideration when dealing with ionizing radiation. Andreoli Cavalheiro stated that patient care is a complex process that requires various dynamics of organized work on the part of the healthcare team. The process involves clinical information for treatment decision making and team communication to provide quality patient care. Communication between healthcare teams and knowledge of their patients have the greatest impact on continuity of care and timely organization of processes (304). Ultimately, communication between professionals defines the quality of information and the quality of care (307). Training doctors to understand radiology protocols would improve… half of the article… an analysis with a new instrumental variable. Health Services Research, 43(5p1), 1505-1519. doi:10.1111/j.1475-6773.2008.00849. Furlow, B. (2011). Radiation protection in pediatric imaging. Radiological Technology, 82(5), 421.Heyer CM, Lemburg SP, Peters SA. Scientific and pediatric radiology contributions to radiation dose at the meeting of the German Radiological Society: an analysis of an 11-year period. Eur J Radiol. 2010; 75(2):e135-e140.Patient first. (2008, July). Poor communication. First Patient Review: Patient Experience Component. Retrieved from http://www.health.gov.sk.ca/adx/aspx/adxGetMediaReynolds, A. (2009). Patient-centered care. Radiological Technology, 81(2), 133-147.Shipman, B. (2010). The role of communication in the doctor-patient relationship. Journal of Forensic Medicine, 31(4), 433-442. doi:10.1080/01947648.2010.535427
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