Starting out will be a learning process for new employees, but Laura will need to clearly identify what her expectations are of new employees and communicate the company's overall goals in so that each employee can fully understand what they should aim for. Once all the training has been completed and the new baker and cashier have worked on their own for a few weeks, it would be time for Laure to analyze their performance to determine whether or not the employees are a good fit for the organization. Laura should have a performance evaluation form that helps her grade new employees based on her expectations and what she has witnessed from employees working in the store. She is the owner and manager of the store, so she is the best person to fully understand what performance time is needed to help the company achieve. The performance evaluation should be a simple format and should address areas that describe work ethic, responsibility and personality. Additionally, Laura should consider getting some reviews from customers about how well the new apprentice baker is creating the pastries and how well the new cashier interacts with them. If customers are dissatisfied with new employees, Laura should be made aware of these concerns so she