To achieve this goal, nurse managers constantly monitor and evaluate organizational performance, while working to improve employee and patient safety and satisfaction. Skill 6: Relationship Building Nurse managers are skilled at communicating ideas and listening to others. [1] They are aware of how their personal values ​​influence their personal view of the work environment. Managers know how to encourage open dialogue among employees and coordinate the needs of various care disciplines. By fostering a team atmosphere, nurses build trust and respect among peers. When conflicts arise, these practices create the foundation necessary to bring individuals to consensus and refocus on the task of caring for the sick. Skill 7: Diversity Patients and employees come from different cultural backgrounds. Nurse leaders understand these differences and encourage mutual respect among stakeholders. This improves the care environment for patients and staff members and encourages networking with other colleagues