Topic > How to Process a Bank Deposit - 900

How to Process a Bank Deposit Bank deposits are considered by most people to be trivial transactions, something not worth waiting in line for. Many customers see the deposit as an added nuisance in their busy lives. For a bank teller, bank deposits are among the most fundamental banking transactions, and managing them is a skill that can be honed to perfection. However, processing a bank deposit is much more complicated than it seems. The transaction begins with the arrival of the next customer at the counter. At this moment, the success of the deposit depends exclusively on the customer's perception of the cashier. Don't say "Good afternoon" in a monotone. Instead, try to make direct eye contact, smile and greet the customer. The greeting can be your innovation. Any successful greeting is the result of emphasizing positive emotions, regardless of your current mood. If you openly show probable exhaustion and stress from being on your feet all day, customers will find your appearance unpleasant. If customers see you as a positive figure, they will want to pursue the transaction in a non-belligerent manner. The next step in the transaction is to analyze the deposit slip. This phase requires acute observation and memorization skills. The filing number is fifteen digits long, including zeros. The problem lies in the customer's handwriting. A customer may be able to write down the account number correctly, but that skill is rendered useless if the bank teller cannot read the handwriting. If such a situation should arise, kindly ask the customer to double-check the account number. A customer will predictably recite the account number out loud to you. As the number is said aloud, discreetly scan the p...... middle of the paper ...... bid yourself a decent farewell. If it's morning, say, "Have a nice day!" If it's afternoon, say, "Have a good night!" Or, if it's Friday, say, "Have a nice weekend!" This rule also applies to all days before or during holidays. And finally the transaction is done. The customer has left; you have completed a deposit transaction. But you don't have time to bask in the great feeling of accomplishment. Because the queue of customers is still stretching towards the bank door, and there is still a long time before your five o'clock relief arrives. Look not at the time in the bottom corner of your computer screen, but at the line of customers impatiently waiting for you to call them to your window. So, swallow your satisfaction at a transaction well done; another transaction is about to take place. So the complicated deposit procedure begins again.