1. IntroductionDue to the expansion of the performance tuning fork required by the current emulation environment, performance measurement and monitoring, as a topic, have attracted increasing interest in various fields, particularly in the field of logistics operations. Explicit performance measurements provide a common basis for decision making in companies. For performance measurement in logistics operations, key performance indicators are applied. “Key performance indicators, also known as KPIs or key success indicators (KSIs), help an organization define and measure progress toward organizational goals (John Reh, 2012).” Among the many different KPIs, there has always been confusion about which and how many to use. The application of different KPIs now turns out to be contextual: the “Key” in the KPI name indicates that only some significant areas that are directly linked to the main objective of the business should be affected. The objectives for using key performance indicators in the industry are to optimize logistics processes and build sustainable and environmentally friendly logistics systems (Kumar S, 2013). Furthermore, the amount of existing KPIs is excessively large since all existing performance in companies needs to be measured. As stated previously, distinct KPIs are used in the individual environment. The paper systematically introduces the concept of KPIs for logistics operations and provides 3 examples of performance measurement using specific KPIs in different environments. The purpose of the paper is to demonstrate how the use of KPIs may differ between individual cases and what lessons can be learned from them.Performance measurement in humanitarian logisticsWith the increase...... half of the paper...... ision and warehouse management: a literature review and framework. In Euroma International Conference (pp. 19-22). Kumar S, S. (2013, April 11). Are you measuring the right metrics to optimize logistics processes?. . Retrieved May 1, 2014, from http://www.genpact.com/docs/resource-/are-you-measuring-the-right-metrics-to-optimize-logistic-processesLai, K.H., Ngai, E.W.T., and Cheng, T.C.E. (2002). Measures to evaluate supply chain performance in transportation logistics. Transportation Research Part E: Logistics and Transportation Review, 38(6), 439-456.Lee, H.L. (2000). Create value through supply chain integration. Supply Chain Management Review, 4(4), 30-36.Van Der Vorst, H., Engels, R.C., Meeus, W., Deković, M., & Van Leeuwe, J. (2005). The role of alcohol-specific socialization in adolescent drinking behavior. Dependence, 100(10), 1464-1476.
tags