Stylists and assistant managers or team leaders report to the general manager also known as the store manager, the general manager reports to the franchise owners and the regional or district leader, who then reports to corporate, or known as headquarters. Store managers write a report on what they expect from their store in the next quarter, then enlist the help of their assistant managers or team leaders to ensure that stylists understand and achieve the goals or at least strive to do so. Sport Clips' job is first and foremost to provide great haircuts and experiences to every single customer, build that relationship to make sure they bring their friends and family back with them; at Sport Clips also want their stylists to make sure they recommend the correct and most useful product to their customers. Sport Clips' theory is that if you can build the trust to recommend and sell the product, customers are more likely to return and return with