Although she worked as an administrator and friendly visitor, she also supported the training of social workers. In 1917, Miss Richmond wrote Social Diagnosis, a textbook for social workers that taught them how to identify problems experienced by clients. His text focuses on the theoretical aspects and practical application of the profession. Just like the COS, Miss Richmond used their approach of identifying needs through a scientific approach. Instead of blaming the individual or family for their situation, Miss Richmond took their strengths into consideration. Through the development of the diagnosis, Miss Richmond identified six sources of power available to the individual and their social worker. It identified sources within the family, the individual, the neighborhood, civic bodies, and public and private entities (Stayaert, 2010). Miss Richmond taught other workers that there should be some kind of social method or system