Topic > The Role of Emotional Intelligence in Negotiation

Meaningful communication between two or more individuals rarely leads to 100% agreement between all parties involved. More commonly, there are disagreements on some points. In a close relationship like marriage, which is also a partnership; in a strong business relationship; or in a hostage situation, these disagreements must be resolved to the satisfaction of both parties for the relationship to remain healthy and/or the outcome to be positive. When parties need to reach an agreement or compromise, one of the best communication strategies is negotiation. The purpose of this research is to determine how emotional intelligence influences negotiation. Mayer and Salovey, in their first research on emotional intelligence in 1993, identified it as “a type of social intelligence that involves the ability to monitor one's own emotions and those of others, to discriminate between them, and to use information to guide behavior. own thoughts." and actions” (433). Goleman in 1995 defined emotional intelligence as “the ability to be aware of one's own and others' emotions, to manage one's own emotions and the way they are expressed, and to manage the emotions of others” (as cited in Kim, Cundiff , & Choi 51 ). These capabilities have the potential to influence the quality and outcomes of negotiation, which Rubin and Brown defined as “a social process through which two or more parties attempt to establish what each party must give and take or perform and receive in order to meet their needs” (as cited in Kim, Cundiff and Choi 50). The specific question to be answered by this research is: what role does emotional intelligence play in negotiation? Method The method used for this research is a literature review of articles related to emotionality in... half of the article..... .ove Performance: adapting abroad while being yourself.” IMD.Pulido-Martos, Manuel; Lopez-Zafra, Esther; Augusto-Lando, Jose M. “Perceived Emotional Intelligence and Its Relationship to Perceived Effectiveness in Negotiation.” Journal of Applied Social Psychology, 43, 408-417.Sharma, Sudeep; Below, William P.; Elfenbein, Hillary Anger. “On the Role of Personality, Cognitive Ability, and Emotional Intelligence in Predicting Negotiation Outcomes: A Meta-Analysis.” Organizational Psychology Review, 3, 293-336. Zhang, Jian-Dong; Liu, Leigh Anne; Liu, Wu. “Trust and Deception in Negotiation: Culturally Divergent Effects.” Management and organization review, [initial view].