Listening constitutes different processes of receiving, understanding, remembering, evaluating and responding to communications. The act of listening enables learning, acquiring information, forming and maintaining relationships, as well as influencing and affecting the attitudes and behaviors of others. Listening styles can be divided into four contrasting pairs; empathic-objective listening, critical-non-judgmental listening, superficial and deep listening and active-passive listening. First, objective-empathic listening refers to the extent to which you focus on feeling what the speaker is feeling. Empathizing while listening means feeling with others, seeing the world as they see it, and feeling, to some extent, what they feel. Meanwhile, objective listening means going beyond empathy and measuring meanings and feelings against an objective reality. Although for most communication situations empathic listening is the preferred response mode, there are times when it is necessary to engage in objective listening. For example, when someone expresses resentment, it is usually overflowing with emotion. In this situation, empathic listening requires understanding why he or she is behaving the way he or she is. However, detaching (the listener) afterwards to see it objectively will give the listener a glimpse of the unwanted or bad encounters they may have experienced. Second, critical and nonjudgmental listening refers to the extent to which you accept and support the speaker. Listening with an open mind, with the goal of simply understanding, is non-judgmental as judgment is suspended until the relevant messages are fully understood. On the other hand, critical listening considers doing some kind of evaluation that helps ... middle of paper ...... to do. Second, empathic listening considers sensitivity to expressed emotions. This is a fundamental skill that strengthens an individual's interpersonal effectiveness. In communication, context and culture are inseparable. Those communicators lacking common sense risk causing mishaps and triggering offensive transmission of information. Third, empathic listening involves the ability to reflect on substance and feelings. It is neither advisable nor necessary for the listener to agree with the speaker, but it would be enough to let them know that someone has an interest in being a resource to help solve a problem, even just by lending an ear to listen. Generally, the underlying need for effective communication strategies and planning must be recognized. Ignorance displayed through an inappropriate listening style shows detachment and lack of interest.