An administrative assistant must be able to manage stress, multitask and work well under pressure. There are multiple jobs that the administrative medical assistant is responsible for, such as answering the phone, being able to use computer applications, triaging phone calls with the doctor's permission, scheduling appointments, filing patient medical records, collecting money, presenting insurance claims. and medical coding. When you answer a call, greet a patient, or write a letter, you must do so for professional reasons. They must also have good communication skills and a good personality, be familiar with medical terminology and medical coding, and be able to help patients with their best knowledge. Depending on the facility where they work, they may occasionally need to assist in the back with taking vital signs, translating, if they are bilingual, or with patient education, as directed by the doctor. In other words, administrative medical assistants perform many occupations while working on the front lines
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