Topic > The Monsanto Case Study in the Monsanto Case - 1164

In simple terms, Monsanto essentially views opposition as arising from ignorance and misinformation, stemming from preconceived ideas about the organization's goals. The company fails to understand the needs and desires of a key stakeholder: the consumer, one of the most important principles of any company's success (Bhattacharya & Sen, 2003). Consumers remain skeptical of the company's scientific claims about the safety of a relatively new technology that has not been verified as safe for a period of time, as well as the company's lack of compassion toward cultural sensitivities associated with food and agricultural land. It is Monsanto's tireless persistence with scientific data and ignorance of public perception that is causing further outrage and giving rise to an unsustainable management model. To counter this phenomenon, Monsanto should adopt the management approach based on “Six Sigma” projects (Eldridge, 2007). The goal of this strategy is to develop a deep understanding of consumers in order to meet these needs and provide a value-based offering